Why not, with such names as "Safeco", "Safe Auto", etc.
And such mottos and lines as "Good hands", "on your side", etc.
So when you buy the coverage, then you expect a certain amount of competence and professionalism. Right?
Of course, this might not apply to cost conscience internet only sales.
However, the post is noteworthy. Thanks John Day. Click on the heading for his remarks.
Click here for the full text of the decision at Google Scholar.
The California Court of Appeals explored the issue of the responsibility of an insurance agent is the case of Williams v. Hilb, Rogal & Hobbs Ins. Services of California, Inc., 177 Cal.App.4th 624, 98 Cal.Rptr.3d 910 (2nd Dist. 2009)
Other posts out there on this case from other blogs include: